Refund Policy

Last updated: 24 July 2026

Try before you pay

Scanning a Space and reviewing the full preview manifest are free, so you can see exactly what will move — and what won't — before paying anything.

14-day refunds

If a migration didn't work out — items failed, fidelity wasn't what you expected, or you simply changed your mind and used undo — email support@microspear.app within 14 days of the charge and we'll refund it in full, no questions asked. Refunds are processed by Paddle.com, our merchant of record, back to your original payment method.

Failed migrations

If a migration finishes with errors we couldn't resolve, you don't need to ask: contact us and we will either re-run it at no cost or refund the payment, your choice.